We only accept Paypal.
We always send the item to the address you give us on PAYPAL to ensure the security of the item.
If you have changed your address, or want us to ship to another address, please change to the new address when you pay us with PAYPAL, otherwise we will not be responsible if the package is lost.
Attention, Please! This item is at US Warehouse, and will ship very quickly!
Processing & Shipping Time:
We offer shipping by UPS, USPS within 48 hours during working days after we receive your payment, which means our carrier will pick up the items within 48 hours.
You will receive an automatically generated e-mail including the carrier’s information and a tracking number as soon as the item has been dispatched.
You can track your item on the carrier’s official website.
The fulfillment of the delivery will take 2 to 8 business days affected by the distance and the carrier’s operational efficiency.
Lost or Damage:
Your patience will be highly appreciated when expecting the items.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
Thank you in advance for your understanding.
If the item is damaged in transit, please contact us within 3 business days, we will exert great effort to resolve this.
Return & Refund Policy:
30 Days Limited Returns Policy:
We accept most items for return within 30 days of receiving your order.
The buyer is responsible for returns shipping. Please refer to the excluded items below.
Restocking & Return Fees:
Orders are refunded in full unless excluded in the situations below. We reserve the right to charge a restocking fee of up to 20% or deny the return in these situations:
- Items returned damaged or not in original condition unless otherwise notified at time of receipt.
- Open items which are listed in our list of excluded items for return.
- Items returned with missing pieces.
The following types of items are excluded and cannot be returned:
- Opened toilet seats (unless received damaged)
- Neon signs (unless received damaged)
- Wee Wee Pads (that have had more than one bag opened)
- Adult Diapers (that have had bags opened)
Refunds are processed through PayPal within 1-2 business days of receiving the return.
Replacements are shipped within 1-2 business day of receiving the return.
For damaged items, we can ship out the replacement once we confirm the carrier has picked up the package.
For lost items, replacements can only be processed after the carrier has completed the lost package investigation.
1. Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost in case that you don’t like the item after you buy it or you place a wrong order.
3.The item that weights less than 150lbs will be dispatched by UPS and for those more than 150lbs, we will use Truck shippment.
We are Professional eBay seller.
Welcome to our store .Welcome to buy .
If you have any question . PlS. feel free to contact us .
We will try our best to service you .
Thank you for your shopping time ! Have a Nice Day !